Biometrics may be part of an Australian immigration process. If your girlfriend or partner receives a request, follow the instructions for her individual case rather than assuming the requirements are the same for everyone.
What are biometrics?
Biometrics are personal identifiers, such as fingerprints and a photograph of the face. Home Affairs uses them to help establish identity and will advise what information is required.
Follow the individual request
Read the letter carefully, including the deadline and the method for providing the information. Previous collection does not mean a new request can be ignored. Nationality alone should not be treated as proof of an exemption.
OZVISA assists with migration matters involving Thailand, the Philippines, Vietnam and Cambodia. The appropriate arrangements depend on the request and the person’s circumstances. For official Philippine information, consult the Australian Embassy in the Philippines.
Check collection arrangements before travelling
If attendance at a centre is required, confirm appointment availability, the current location, opening hours, service fee and payment methods with the collection provider. Your Registered Migration Agent can help with arrangements within the agreed scope of assistance.
Some people may be directed to a different method of providing information. Check the request and the official Australian Immi App guidance rather than assuming a method is available to everyone.
If you cannot meet the deadline
Contact your adviser promptly and explain the difficulty. Seek instructions from the relevant processing office before the deadline where possible. Do not assume that rebooking automatically extends the time allowed.
What happens afterwards?
Completing biometrics does not guarantee approval or a decision by a particular date. For general estimates, consult the Home Affairs processing-time guide. Individual timing can differ.
If you are unsure how a request relates to your circumstances, contact OZVISA for personal advice. Professional assistance is optional, and Home Affairs makes immigration decisions.
